Delete your Axis Social account

You can delete your account here or in the Axis Social app under Settings, Profile, Delete account. Deleting cannot be undone.

What is deleted

Your profile and sign-in to Axis Social.
Workspaces you own, with their posts, media, brand details, inbox, listening and reports.
Connected social accounts, which are disconnected, and AI data such as knowledge files and AI models.
Your plan stops renewing.

What is kept

Invoices and payment records, without your name or email, because the law requires them.
Posts and media you made in other people's workspaces, which stay with those teams.

Deletion starts immediately and finishes within a day. Your Axis sign-in, which other Axis apps share, is not deleted. See the privacy policy for details.

Cannot sign in? Email support@myaxis.ai from the address on the account and we will delete it for you.